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Frequently Asked Questions (FAQ)

General questions
Technical Questions, Working with the Terminal
 

What is Forex?
Forex – Foreign Exchange Market.
Forex is a combination of trading, investment and betting operations with foreign currencies which are performed through the system of over-the-counter institutions.

What are the Forex Market Working Hours?
You can trade on Forex 24 hours a day except Saturdays and Sundays.
Trading on Betting contracts for live accounts is open from 5:00am to 8:00pm using trading server time.

"Trade is disabled"
“Trade is disabled” is a message shown when you try to open a new order during days off or while working under the investor’s password.

"Not enough money"
There is not enough available funds on your account to open a new order. You can define the required amount of funds using Trader’s Calculator.

"No price "
This message appears when you are trying to open a new order on a betting contract during “off time” of the trading session (5:00am to 8:00pm trading server time) or the order parameters have not been correctly specified:
- Wrong contract validity term
- Sl or Tp is set
- You are trying to assign a limit order on a betting contract.




Open a Trading Account
Open a Demo Account
Download the Terminal

Symbol Price Change
EURUSD 1.2776 79 0.622 %
GBPUSD 1.5829 45 0.285 %
USDCHF 0.9399 -59 -0.624 %
USDJPY 79.07 -34 -0.428 %
AUDUSD 0.9815 -77 -0.778 %
NZDUSD 0.7536 -104 -1.361 %
USDCAD 1.0208 21 0.206 %
EURGBP 0.8070 29 0.361 %
EURJPY 101.02 18 0.179 %
GBPJPY 125.15 -18 -0.144 %
GOLD 1591.44 1666 1.058 %

Technical Support


  support@ipforex.com

Client Support Department

  info@ipforex.com

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